IKEA Canada has notified Canada’s Office of Privacy Commissioner (OPC) after the personal information of 95k Canadian customers appeared in a data breach.
In a statement provided, the furniture retailer said that some of the personal information related to its customers were breached due to a “generic search” performed by a co-worker at IKEA Canada between the date of March 1st & 3rd.
A spokesperson added that the information was accessed by the person using IKEA’s customer database.
They confirmed that no financial or banking information has been breached.
The statement also read,
“At IKEA the security of our customers’ private information is of utmost importance and we have proactively notified the Office of the Privacy Commissioner of Canada about this incident, as well as any applicable customers.”
“No action is required by our customers.”
The company also assured its customers that they reviewed and updated the internal processes and reminded their employees of their obligation to protect customer information.
“While we can’t speculate as to why the search was made, we can share that we have taken actions to remedy this situation,” IKEA Canada PR leader Kristin Newbigging said.
The affected customers received a letter in which IKEA Canada stated that the compromised data included customer names, email addresses, phone numbers and postal codes.
It also said that IKEA Family loyalty program numbers belonging to customers may have also been visible.