A serious Cyber Attack hit on the London Council which is affecting many of its services and IT systems.
The council said it is working closely with the National Cyber Security Centre, external experts, and the Ministry of Housing, Communities and Local Government to investigate and understand the impact of the incident. It’s unclear exactly what form the cyberattack has taken or when it took place.
“This investigation is at an early stage, and limited information is currently available. We will continue to provide updates as our investigation progresses,” said Philip Glanville, Mayor of Hackney.
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He further added that “Our focus is on continuing to deliver essential frontline services, especially to our most vulnerable residents, and protecting data, while restoring affected services as soon as possible.”
Added to the same he also mentioned “In the meantime, some Council services may be unavailable or slower than normal, and our call centre is extremely busy. We ask that residents and businesses only contact us if absolutely necessary, and to bear with us while we seek to resolve these issues.
A note on the Hackney Council website said: “Due to technical problems, you may experience difficulty accessing online services, such as One Account and payments today. We’re trying to fix this ASAP.”
On the recent update from the Council, the nature of the attack, when it happened and impact of the cyberattack on their servers, is still unclear.
The council said that it was learning more about the attack but said it had decided not to share any more information at this stage “in order to make sure we do not inadvertently assist the attackers”.