A technician from ADT accessed more than hundreds of customers CCTV systems to spy on them, engaging in private moments

CCTV Techie Pleaded Guilty:

This week, A former ADT employee pleaded guilty for illegally accessing security cameras of more than hundreds of customers.

Telesforo Aviles, a 35-year-old techie, involved in installing CCTV cameras on customer premises and configuring the devices to work with the company’s proprietary ADT Pulse app.

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According to a criminal complaint [PDF], between November 2015 and March 2020 while working as a support technician, roughly accessed 200 accounts more than 9,600 times without consent.

In addition, while involving in work, he took note when there were attractive women at home he serviced in the Dallas area.

According to the U.S. Attorneys’ report, he would add his email address in their accounts so that he could have around-the-clock access to their most private moments.

However, during January and February 2020 when several customers found Aviles’ email address in their app’s configuration panel and reported it to ADT.

When ADT found the working scheme of Aviles, charged him in April 2020.

Finally, the technician was sentenced to up to five years in prison and a fine of up to $250,000.

Confidentiality Agreement:

Firstly, check your installation configurations for any third person/party access applied, if any immediately report to the respective company.

ADT also contacted each of the customers impacted and the company is doing what they can to address their concerns.

In ADT’s statement, “We apologize to the customers affected by the actions of this former employee and deeply regret this incident.”

Also, the company tried to convince customers to sign a confidentiality agreement in exchange for a monetary payment so Aviles’ actions wouldn’t leak online.

But, it didn’t work the company is currently facing three class-action lawsuits[1, 2, 3] as a result of its former employee’s actions.