Microsoft 365 and Azure Outage Disrupts Multiple Services -

Microsoft is investigating a global outage affecting access to some Microsoft 365 and Azure services.

Microsoft 365 and Azure Outage

Currently, the incident affects users worldwide and only a subset of Microsoft services.

“We are investigating global connection issues to Microsoft services, with customers experiencing timeouts to Azure services,” Microsoft reports on the Azure status page.

Microsoft Azure is facing widespread issues across numerous regions, affecting both Non-Regional and Regional services, including:

United States: East US, East US 2, Central US, North Central US, South Central US, West Central US, West US, West US 2, West US 3
Canada: Canada East, Canada Central
Brazil: Brazil South, Brazil Southeast
Mexico: Mexico Central
Europe: North Europe, West Europe, France Central, France South, UK West, UK South, Switzerland North, Switzerland West, Norway East, Norway West, Germany North, Germany West Central, Sweden Central, Sweden South, Poland Central, Italy North, Spain Central
Asia: Southeast Asia, East Asia, Central India, West India, South India, Japan East, Japan West, Korea Central, Korea South
Australia: Australia East, Australia Southeast, Australia Central, Australia Central 2
Middle East: South Africa West, South Africa North, UAE Central, UAE North, Qatar Central, Israel Central
India: Jio India West, Jio India Central

Microsoft is investigating access issues and degraded performance affecting several Microsoft 365 services. The incident, MO842351, is under review, with details available in the admin center for impacted users.

As of the last update at 13:13 UTC on July 30, 2024, the investigation continued, and Microsoft pledged to share more details as soon as possible.

“We’ve applied mitigations and rerouted user requests to address the issue. We’re monitoring the situation for resolution. For updates, visit https://status.cloud.microsoft or check incident MO842351 in the admin center.”

16:42 UTC: Azure Front Door Service Performance Issues Due to Usage Spike

An unexpected usage surge has degraded Azure Front Door (AFD) performance, causing errors, timeouts, and latency spikes. The Azure team has implemented network changes and failovers to mitigate the impact.

Telemetry shows improvement from around 14:10 UTC, though some services and regions still experience intermittent issues. The team is investigating and will update on mitigation efforts by 18:00 UTC or sooner if progress is made.

17:59 UTC: Network Changes Address Usage Spike, Some Side Effects Remain

Microsoft reports that recent network configuration changes have mitigated the usage spike impacts, reducing intermittent errors in certain services. However, these changes have caused side effects in specific services and regions.

The Azure team is refining its approach to minimize these side effects, deploying updates in phases, starting with Asia Pacific regions.

What to Do If You’re Experiencing Azure Service Issues

Monitor the Azure Status Page:
- Check the official Azure status page for the latest updates on the outage.
Check for Updates:
- Regularly visit the Microsoft Azure website and follow their social media channels for new information.
Contact Microsoft Support:
- If persistent issues occur, reach out to Microsoft Support for assistance.

The global Azure outage has disrupted various services, affecting customers worldwide. Microsoft is actively investigating and working to resolve the issue. Updates will be provided as more information becomes available.